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Privacy Policy

How Zardy collects, uses and protects information about you.

Last updated August 2026

Who we are

Zardy sells the Zardy medicine travel cooler at tryzardy.com. If you have a question about this policy, email support@tryzardy.com.

Postal address: [Add your business address].

What we collect

When you place an order we collect the details needed to fulfil it: your name, delivery address, email address and phone number.

We do not see or store your full card number. Payments are handled by our payment provider, who processes the card details directly.

When you browse the site we collect standard technical information — your IP address, browser and device type, the pages you visit and how you arrived.

If you email us, we keep that correspondence so we can help you and refer back to it later.

Advertising and analytics

We advertise on Facebook and Instagram, and we use the Meta Pixel on this site. It tells us which adverts lead to visits and purchases, and it allows us to show adverts to people who have visited before.

This means Meta receives information about your visit, including pages viewed and actions taken. Meta processes that data under its own policies, which you can review in your Facebook or Instagram settings.

You can limit this through your browser's cookie settings, your device's ad-tracking settings, or the ad preferences in your Meta account.

Cookies

Cookies are small files stored by your browser. We use them to keep your cart working, to remember preferences, and for the advertising and analytics described above.

You can clear or block cookies in your browser settings. Blocking them may stop parts of the site, such as the cart, from working properly.

How we use your information

To take payment, dispatch your order and keep you updated about it.

To answer your questions and handle returns or refunds.

To understand which adverts and pages are working, so we spend less on the ones that aren't.

To meet our legal and accounting obligations.

Who we share it with

Only the companies that make the order happen: our payment provider, our shipping and fulfilment partners, our email provider, and the advertising and analytics services described above.

We do not sell your personal information.

We may disclose information where the law requires it.

How long we keep it

Order records are kept as long as tax and accounting rules require. Marketing contact details are kept until you unsubscribe or ask us to delete them.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email support@tryzardy.com and we will respond as quickly as we can.

You can unsubscribe from marketing emails at any time using the link in the footer of any of them.

Children

This site is not intended for children, and we do not knowingly collect information from anyone under 16.

Changes

If we change this policy we will update the date at the top of this page.